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Actionable Goal Visioning Statement

Actionable Goal Visioning Statement

Wow, can you believe it’s November, 2018? Children have been back to school for some time now, the leaves on trees have turned, and yes, the holiday season will soon be upon us once again. As a final step towards creating and executing actionable goals…

Creating a SMART Goal Setting Customer Experience

Creating a SMART Goal Setting Customer Experience

This month I’d like to begin writing about goal setting, from the leader’s point of view, for a few posts and how it ties to customer expectations. When leaders think of exceeding customer expectations and producing a positive experience they often realize they have...
Choose Your Team Well

Choose Your Team Well

I bought a house last week two states away from my current home. That in and of itself is not terribly remarkable; many people do it. What is amazing is that…

Points to Ponder – Part Two

Points to Ponder – Part Two

I hope last week found you focused on creating or refining solid Q2 goals. As a follow-up to last week’s post, here are a few more points to consider when setting those goals…

Points to Ponder – Part One

Points to Ponder – Part One

In most parts of the United States, Spring is attempting to begin. As is often the case, many of my clients are focused on conducting a bit of a Spring cleaning as they begin working on second quarter goals. Not one to be left out…